IT Support: Hardware Essentials is designed to introduce students to a basic understanding of the different types of computing devices (desktop computers, laptops, tablets, smartphones, etc.), computer components (CPU, memory, power supplies, etc.) as well as peripheral devices, storage devices, displays and connection interfaces.
This course also includes an introduction to basic hardware troubleshooting skills.
What you'll learn
Describe computing devices
Understand PC and laptop hardware components
Troubleshoot common hardware issues
Explore mobile and connected devices
Troubleshoot common mobile device and connected device issues
Meet the instructors
Robert Deupree Jr
Senior Content Developer
Robert Deupree Jr. is a Senior Content Developer with the Microsoft Learning eXperiences team. After a first career as a marine biologist, Robert joined Microsoft as a biology writer for Encarta Encyclopedia and has continued creating Microsoft training content for over 20 years.