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IT Support: Troubleshooting Microsoft Office


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Course Number

CLD262x

Estimated Effort

8 to 16 hours

Mixed Content

Applicable to all participants

About This Course

IT Support: Troubleshooting Microsoft Office is designed to introduce students to the basics of setting up an email client in Outlook, troubleshooting connectivity issues, and troubleshooting cloud storage. Since support professional may be working with Windows or Mac, the troubleshooting principles are explored on both platforms.

What you'll learn

  • Troubleshoot Office download, installation, and activation issues
  • Troubleshoot Office
  • Troubleshoot cloud storage
  • Troubleshoot Outlook

Meet the instructors

robert_deupree_jr.jpg

Robert Deupree Jr.

Senior Content Developer

Microsoft

Robert Deupree Jr. is a Senior Content Developer with the Microsoft Learning eXperiences team. After a first career as a marine biologist, Robert joined Microsoft as a biology writer for Encarta Encyclopedia and has continued creating Microsoft training content for over 20 years.

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Ratings & Reviews

5/5

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